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Admin Assistant – Green Tree Court, Exeter

Location: Exeter

Role type: Care Home

Salary: £12.21 – £14.94

Do you like to connect with people, make a difference and do the right thing?

Somerset Care is an award-winning not-for-profit care provider across the South West. When people think about care, they think of the Somerset Care Group.

Green Tree Court became part of the Somerset Care Group in 2024.

We are proud to state that we are a disability confident employer.

Everything we do at Somerset Care is underpinned by our four core values: 

• Connecting with people 
• Making a difference 
• Doing the right thing 
• Embracing change 

By living these values, we ensure that we keep our commitment to delivering high-quality, tailored care to support and enrich the lives of our customers.

Join our Care Home Team in Exeter. Green Tree Court located in Exeter is a luxury, 68-bedroom care home which has achieved the Stirling Gold Standard for dementia design. The home provides a comfortable, safe, stylish environment, for those requiring expert dementia support and nursing care.

Purpose of the role

The Admin Assistant plays a key role in supporting the smooth and effective running of the Home by delivering high‑quality administrative and financial support to the Management Team. Working closely with the Administrator and wider Senior Team, this role contributes to the efficient operation of all office systems, ensuring accuracy, confidentiality, and compliance with Company policies and regulatory standards.

The post-holder supports the day‑to‑day administration of the Home, including financial processes, payroll preparation, recruitment activities, and maintaining clear, organised records. By providing a welcoming and professional point of contact for residents, families, staff, and external professionals, the Admin Assistant helps to promote a positive experience for everyone who interacts with the Home.

This role forms part of a flexible, responsive workforce, adapting to the evolving needs of the service while upholding the Company’s commitment to high standards, transparency, and person‑centred care.

Key responsibilities of the role

• Provide high‑quality administrative and financial support to the Administrator and Management Team, contributing to the smooth and effective running of the Home.
• Support the preparation, processing, and maintenance of financial information, including bookkeeping duties, accounting entries, budgeting support, VAT tasks, and the production of accurate financial reports.
• Assist the Management Team by responding to requests for financial or budget-related information in a timely and professional manner.
• Support the issuing, tracking, and processing of invoices, ensuring all systems and procedures are followed in line with Company policy.
• Maintain accurate financial records including petty cash, bank reconciliations, income collection, and the preparation of reimbursement claims for approval.
• Work with the Manager to collate payroll information and liaise with the Payroll Department to resolve staff queries.
• Support the Administrator and Senior Team with recruitment administration, including processing new starters, leavers, and changes to working hours, ensuring compliance with statutory procedures such as Statutory Sick Pay.
• Ensure preferred supplier processes are followed, contributing to cost‑effective and compliant purchasing across the Home.
• Enter and update information within the accounting system with accuracy and attention to detail.
• Maintain the Home’s filing, record‑keeping, and data management systems, ensuring information is stored securely, logically, and in accordance with data protection legislation and the rights of service users.
• Provide a welcoming and professional reception service, responding to telephone calls, visitors, residents, families, and professionals in a courteous and efficient manner.
• Use a range of software packages confidently, including word processing, spreadsheets, and other business systems relevant to the role.
• Ensure administrative practices support the Home in meeting all regulatory standards and Company requirements.
• Maintain confidentiality at all times, handling sensitive information with discretion and professionalism.
• Uphold high standards of personal presentation and follow the Company’s policies on Infection Prevention and Control.
• Carry out tasks that may involve manual handling of items, following safe practice and training.
• Attend meetings, mandatory training, and refresher sessions as required to support personal and professional development.

This list is not exhaustive, and you may be required to undertake additional tasks from time to time.

As a valued employee, you’ll have access to a range of benefits:

• Full company induction, ongoing training to gain Nationally recognised Health and Social Care qualifications plus the opportunity to start an Apprenticeship.
• Hours – 32hrs per week (working every other weekend)
• Blue Light Card – provides access to more than 15,000 discounts from large national retailers to local businesses!
• Wellbeing support available, covering a wide range of support services and events.
• Reward and recognition – Bright Sparks, Somerset Care Group Awards, Long Service Awards
• Refer a Friend Bonus – £350 per person you refer (Uncapped and paid on successful appointment)

Somerset Care Limited is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are an Equal Opportunity employer and welcome applications from all individuals. As this position involves “regulated activity” (as defined by the Safeguarding Vulnerable Groups Act 2006) an Enhanced DBS check will be undertaken.   

It’s a criminal offence for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. Somerset Care is committed to the safeguarding and promoting the welfare of adults and children at risk. 

Apply now!